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Confidentiality and Cookies
Whether you are purchasing products or services, or simply making contact, your information will be treated confidentially and will not be passed to any third party. If you subscribe to a newsletter, any information you supply (e.g. your email address) will be held securely by Mailchimp for the duration of your newsletter subscription and will not be passed to any other party.
Orders of Hidden Primate® products placed before 5 p.m. (GMT) on Thursdays will be despatched on the subsequent Saturday.
Delivery to Scotland and the UK
£3 – Royal Mail First Class. Should arrive within 2 working days of despatch. Shipping upgrades are available at checkout.
Delivery to Europe
£8 – Royal Mail International Standard. Should arrive within 4-6 working days of despatch. Shipping upgrades are available at checkout.
Delivery to Planet Earth
£15 – Royal Mail International Standard. Should arrive within 6-8 working days of despatch. Shipping upgrades are available at checkout.
We Love Grids® digital papers become available to download immediately upon completion of payment. You will be emailed a link, and once the link is clicked you will have 24 hours to download the file. If there are any issues, please contact us.
Returns and Cancelations
Hidden Primate® cards
If you wish to cancel your order, please contact me within 14 days of receiving the goods. You will then have a further 14 days to return the goods in their original packaging, unopened and unmarked. The cost of the goods and of the original outward delivery will be refunded within 14 days of receiving the returning goods. In the case of cancelations, the costs of return delivery cannot be refunded.
Any cards damaged in transit will be fully refunded or replaced. It may not be cost-effective to return damaged cards, so please contact us first.
We Love Grids® digital papers
Due to their nature, digital products are un-returnable and are, therefore, non-refundable. However, please contact us if you have any issues or concerns.
Paper and Printing
Hidden Primate® cards are digitally printed by printed.com on high quality, textured paper, sourced from sustainably-managed forests. Read about printed.com's environmental policy here:
Hidden Primate® cards are supplied with Colorplan envelopes, made by G.F. Smith with paper sourced from sustainably-managed forests. Read about G.F. Smith's environmental policy here:
Hidden Primate® cards are packaged in protective sleeves supplied by Eco-craft. They're made from annually-renewable corn starch and are fully-biodegradable and compostable. Read about Eco-Craft's environmental policy here:
We Love Grids® digital papers are PDF files to be downloaded and printed at home when required. By only printing what we will actually use, use of digital paper is an approach to consumption that can help reduce material wastage.
Copyright and Intellectual Property
Registered Trade Marks
I Love Grids® We Love Grids® and Hidden Primate® are registered trade marks of Stuart Cockburn. Unless otherwise stated, content of this site is © Stuart Cockburn 2007-2018. Moral Rights Asserted.
We Love Grids® digital papers
We Love Grids® digital papers are designed with the purpose of being helpful to you in your creative processes. Please do not distribute or re-sell copies of We Love Grids® products, and if you use them in a commercial project, please ensure they form only part of your greater creative work. Thank you, and happy creating!